VoIPFlow Pricing and Support

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How is VoIPFlow priced?: It is charged on a $2/month per extension basis monthly. All payments are charged via credit card on 1st day of the month, for the previous month’s usage. This subscription price includes Critical and Standard Support SLA’s as well as ongoing version releases. Please see the Review Purchase Options page for more details.

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How is VoIPFlow supported?: i. Critical and Standard Level support is included with the pricing. ii. Critical Support requests have a 1 hour response SLA. iii. Standard Support requests have a 4 hour response SLA. iv. We maintain a minimum of two people at all times on the Critical Support v. Critical and Standard requests are created and tracked through online ticket management system which you will have access to. more...

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Do you charge any minimums?: For the first three months there is no minimum licensing fee. This is to allow you to have plenty of time to get your marketing program going and bring on new clients. After the initial three month period the minimum monthly licensing fee is $250/month for the following three months. After six months, the minimum monthly license fee is $500/month. Occasionally we do offer specials for new clients that waive these minimum monthly license fees, be sure to check back on our site often and sign up for our newsletter!

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Do you charge any installation fee?: We charge $500 to install VoIPFlow per server. During this installation we test and verify that all parts of the system are operating correctly on your hardware and within your network. Occasionally we do offer specials for new clients that waives this installation fee, be sure to check back on our site often and sign up for our newsletter

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